Creating a lighter environmental footprint with Australia's biggest airline

QANTAS Airlines

Airlines go through a huge amount of waste each day from their aircraft to catering and operations. Qantas wanted to explore how they could reduce plastic in their supply chain, and what this would mean to their customers experience.

We explored how we could work with different parts of Qantas on policy and procedure to produce less waste and have a lighter footprint on the environment to engage their customers in a new way.

Outcomes

• Design Jam with over 60 stakeholders across all areas of Qantas from pilots to engineers and catering staff
• Over 150 concepts explored in 1 day
• 9 business cases submitted for funding after rigorous testing & exploration
• Broke down silos within the business for cross department collaboration
• Collaboration with Microsoft to drive sustainability through QANTAS tech solutions